Cv9991 Privacy Policy — Full details on how we protect your personal data
Cv9991 takes your privacy very seriously. This policy explains what data we collect, why, how we protect it, and your rights.
Last updated: 2026
What information is collected?
When registering and using services at cv9991, various types of data are collected. Each category is explained separately below.
Account Information
We collect your name, mobile number, date of birth, and password during registration to verify your identity and manage your account.
Payment & Transaction Data
When depositing or withdrawing money via bKash, Nagad, or Rocket (BDT / ৳), we store your mobile number and transaction amount. We never collect card numbers or mobile banking PINs.
Device & Browser Information
Your device type (Android or iOS), browser version, IP address, and screen resolution are collected automatically. This data is used to improve platform performance.
Cookies and Usage Data
Behavioral data like which pages you visit, how long you stay, and which sections you engage with are collected via cookies. You can control cookies in your browser settings, but disabling them may reduce some functionalities.
What is the collected data used for?
Data collected by cv9991 is only used for specific, legitimate purposes. Key uses are listed below:
- Account Management: For registration, login, password recovery, and account security.
- Transaction Processing: To properly process deposit and withdrawal requests in BDT and maintain financial records.
- Service Improvement: To identify platform issues and improve the mobile experience.
- Fraud Prevention: To detect suspicious activity and protect accounts and funds.
- Support Provided: To respond quickly to your complaints or inquiries and assist in resolving issues.
- Legal Obligations: To retain and report certain data as required under Bangladeshi law.
Cv9991 never sells your data to marketing companies or uses it without your permission.
Is information shared with third parties?
Cv9991 generally does not share users’ personal data with third parties, except in specific cases outlined below where limited information may be disclosed:
- Payment Gateway: Only necessary information is shared when completing transactions via bKash, Nagad, and Rocket.
- Legal Authorities: Necessary information may be provided if requested by courts or government agencies in Bangladesh.
- Security Organizations: Limited data may be shared to assist in fraud or cyber attack investigations.
Apart from the above, cv9991 does not share your data with any advertising companies, data brokers, or other third parties.
What measures are in place to protect data?
Technical Security
All cv9991 data is protected using modern encryption methods. Firewalls and access controls prevent unauthorized server and database access.
Data Retention Period
Data is retained while the account is active. After account closure, specific information is kept for a limited time as legally required before being deleted.
Cookie Control
You can accept or reject cookies via your browser settings. Disabling cookies may limit some features but the main platform will remain usable.
What rights do you have over your information?
Cv9991 grants each user the following rights over their personal data:
You can view your personal data anytime by logging into your account.
Contact our support team to correct any incorrect or outdated information.
You may request deletion of your data within legal limits after closing your account.
You have the right to object to the use of your data in certain situations.
To exercise these rights, email [email protected]. Typically, we respond within 7 business days.
Policy Changes & Contact Information
Policy Change Procedures
Cv9991 may update this Privacy Policy at any time. Any changes take effect as soon as the updated version appears on this page. For significant changes, we will try to notify users via their accounts. It is the user’s responsibility to check this page regularly to stay informed about the latest policy.
Contact & Support
For questions, concerns, or requests to exercise rights regarding the Privacy Policy:
- Email: [email protected]
- For general inquiries: FAQ View